Civil Demand Associates, Inc.

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Who We Are

Our Team

FRANK LUCIANO, President/Chief Executive Officer, has over fifteen years of directly related civil recovery experience and knowledge, which he now applies in as the executive in charge of CDA. He has been directly responsible for helping to provide a deterrent to potential losses for retailers nationwide. He has been very active with various retail groups such as the National Federation of Independent Business (NFIB), National Retail Federation, (NRF), International Mass Retailers Association (IRMA), Retail Special Agents Association. Working with these retail groups has given Mr. Luciano the opportunity to help in passage of various civil recovery laws throughout the United States.

WILLIAM E. MARTIN, Founder/Chief Financial Officer. Mr. Martin served over 25 years with the Los Angeles Police Department where he specialized in the Investigation of Burglary and theft. During his tenure on the Police Department he served on the American Delegation to the International Symposium on theft and illegal trafficking of cultural property held at Interpol Headquarters in Lyon, France. He has been featured as a guest instructor at the FBI academy in Quantico, Virginia and authorized several articles relating to the theft of cultural property for law enforcement publications. In 1991 Mr. Martin was appointed by President Bush to the cultural property advisory committee where he served until 1996.

NEAL C. TENEN, Attorney at Law, a member of the California bar for over 20 years and currently sits Judge Pro-Tem for both the Los Angeles Municipal and Superior courts. Mr. Tenen is a past trustee of the San Fernando Bar Association and a delegate from the bar to the state bar convention. For the past 10 years he has specialized in civil recovery law and is well known nationally for his expertise in this field. Mr. Tenen provides legal oversight to CDA staff including; legal interpretation of civil recovery statutes, communication with attorneys representing suspects and clients, and the development of the language used in demand letters. He also maintains communication with a wide network of other agencies involved in the civil recovery process, Retail Merchant Associations, Attorneys General's Offices, prosecutors, etc.

LOU R. HOULEMARDE, Technology Consultant, leads the Company's technology programs. Lou has developed all CDA's internal systems as well as external interfaces that work with all LP case management systems on the market. This included the development of an advanced civil recovery management system that now provides CDA's clients the best collection rate in the industry. Lou holds a B.S. in Computer Information Systems from Cal State University, Los Angeles.

GEORGE LUCIANO, Director and Consultant to the Board. George is a former retail Loss Prevention Executive with over thirty years experience in this field and was a pioneer in implementing a successful civil recovery program for his company when the law was enacted in California. George provides marketing and customer service support and is available to CDA's clients to conduct training sessions which address civil recovery and its role on overall loss prevention and shrinkage reduction.

STANLEY KIRSCH, Vice President, Sales and Client Services. Stanley originally entered the security field with Burns International Security and then moved on to become the Manager of Investigations for The Wackanhut Corporation NY as well as the VP of Operations for Holmes Security. During this time he obtained his NY State Private Investigators License and one of the original CPP certifications from ASIS. Stanley has taught at the NYU School of Continuing Education. Stanley then joined Macy's East as the Director of Administrative Practices. After Macy's he worked for several major security vendors before establishing his own company ASK. He found his current home at CDA In 2006

LAUREN DANCHICK Director of Sales & Marketing. Joining the CDA team in 2006, Lauren honed her expertise as a legal clerk which gave her the strong foundation needed to excel in the civil recovery industry. Upon joining the client services team, she's been an invaluable asset having brought years of experience in customer relations to the table. Her optimal client satisfaction rates and marketing skills have supplemented her growing proclivity toward inside sales and thus becoming a familiar face at most of the Loss Prevention Industry events. As a testament to her devotion to the trade, Lauren has furthered her Loss Prevention arsenal through various certifications including the Wicklander-Zulawski program, thus contributing to her effectiveness in the field in general. She remains a resident expert in all facets of CDA's signature service.

2012 - Civil Demand Associates

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